Changes to UK Shared Hosting DNS

Effective as of October 8th 2021 Due to an issue with one of our upstream network providers, we are required to change the IP address for our UK shared hosting service. If you are using our name servers no action is required. However, if you are using an external dns server, for example through CloudFlare […]

How can I host multiple websites?

You can create an additional website on your account by adding the domain you wish to use in the ‘Addon Domains’ utility of cPanel. Once the domain is added, make sure you have updated your name servers and you can edit content on the website by using the destination folder selected during setup. If you […]

Add IP to Remote MySQL

To access this interface, click on Remote MySQL link found in your Database Section of your cPanel. Add Access Host To Add Access Host, which can access your databases when needed. You will have to enter Host Name in text input. You can enter hostnames in three types. You can use Domain Name, E.g. […]

Block IP Address (cPanel)

cPanel IP blocker enables you to block your website for a single IP address, domain name or a range of IP address. All those users, who will try to access your website from blocked IP addresses will not be able to access your website. You can manually deny those IP addresses, who are using your […]

Changing PHP Version

1) Login to cPanel 2) Locate ‘MultiPHP Manager’ under the ‘Software’ section and open it. 3) Select the domain you want to change the php version on. 4) Select your chosen php version with the dropdown selector. 5) Click the ‘Apply’ button 6) You have completed the process.

Installing WordPress (Softaculous)

Login to your control panel Login in to cPanel. Now look for Softaculous icon in the control panel as shown in the screenshot below. Click on the Softaculous icon which will take you to the Softaculous enduser panel. Access Softaculous from your control panel Select WordPress Once you are on the Softaculous enduser panel, you […]

Do you store my Credit Card information?

No, we do not store your credit card details. All payments are processed through a third party provider such as PayPal or Stripe, which are PCI compliant. If you see a saved card on your account, rest assured we can NOT view the full card number or security code. We are only provided with a […]

Why do I see a charge on my bank statement from ‘GoCardless’?

We process all Direct Debit payments through our payment partner GoCardless, as a payment institution authorised by the Financial Conduct Authority (FCA) (Reg: 597190) they provide a secure environment for processing payments. You should see our name in the payment reference although it can vary depending upon your bank, in most situations it will appear similar […]