Why do I see a charge on my bank statement from ‘GoCardless’?

We process all Direct Debit payments through our payment partner GoCardless, as a payment institution authorised by the Financial Conduct Authority (FCA) (Reg: 597190) they provide a secure environment for processing payments.

You should see our name in the payment reference although it can vary depending upon your bank, in most situations it will appear similar to GOCARDLESS.COM REF VIMLYDIGITAL.

IMPORTANT: If the transaction on your statement does not include ‘VIMLYDIGITAL’ in the payment reference it has not been made to us. In this case you should use the GoCardless Payment lookup tool https://gocardless.com/payment-lookup/