Do you provide any special discount schemes?

Yes we do, our current schemes are as listed below. Current Student:  30% Off Annual Terms 10% Off Monthly Terms Available for 12 months. Registered Charity: 6 Months Free Hosting then: 50% Off Annual Terms 30% Off Monthly Terms Reviewed annually. — Please note if you use any of the above discount schemes, we will […]

Do you charge setup fees?

We do not charge setup fees on any of our products. However, our sister brand which uses the Vimly Digital portal for web design clients does charge a setup fee which is the equivalent of 1 months service.

Do you provide any discounts for multiple accounts?

We provide a multi-buy discount scheme for shared web hosting clients which provides up to 60% Off Annual Billing & 40% Off Monthly Billing. If you are interested, you will need to make sure you meet the criteria listed below and contact the accounting team to setup your discount. The discount is not automatic and […]

Do you have any domain discounts?

We frequently run promotions on first year registrations and occasionally on renewals and transfers, please subscribe to our newsletter to be notified when these become available. In October 2020 we partnered with a new domain registrar which provided us much better rates and we have passed these savings on to our clients. For some TLD’s […]

How much do domain transfers cost?

Transfer In: You will pay the price of one years domain renewal at the price listed on our website under the ‘transfers’ column – this may be lower than regular renewal. Transfer Out: We do not charge any fees for transferring a domain away from us. Your only cost will be the 1 year renewal / […]

Can I cancel my domain?

Unfortunately, it is not possible to cancel domain names, as the majority of our upstream partners do not provide us with this option. However, if you do not want to keep the domain, we recommend disabling auto-renew and consider listing it on a domain marketplace such as Sedo or NamePros.

How much is whois privacy?

Whois Privacy is provided completely free of charge for the lifetime of all eligible domain registrations. Until June 2019 there was a £2.99/yr fee for this service on non-geographical domains. This should no longer be billed to your account – if it still is please contact our accounting department for this to be rectified and […]

Do you provide prorate refunds?

We do not currently offer prorate refunds to your payment method on any services. However, on a case by case basis we can provide you with the same level of account credit for web hosting and web design orders (excluding setup).