Do you offer Free Migrations?

Yes, we can offer free migrations, if you can or provide a cpmove backup file. This is a traditional cPanel backup format. If you can not provide a cPanel backup file, we can offer manual migrations from £9.99. Please contact our support team to begin the migration process at any time!

Do you offer SSH Access?

SSH Access is available free of charge on our professional hosting plan. This is a secured shell environment that is locked down to your specific hosting account. To enable it, please contact support after setting up your account.

Force SSL

To force SSL on your website created a .htaccess file within your website and add the following code: RewriteEngine On RewriteCond %{HTTPS} off RewriteRule (.*) https://%{HTTP_HOST}%{REQUEST_URI} [R,L] If your website already has a .htaccess file, paste the code above at the end making sure not to repeat ‘RewriteEngine On’. You must have an active SSL […]

Using Site Publisher in cPanel

To create your website with our website publisher please follow the quick and simple tutorial below. 1) Login to cPanel 2) Open our website publisher and choose the domain you would like to build your website on. 3) Browse through our selection of themes and choose your favourite. 4) Complete the form with your website information. […]

Can I change my main domain name?

Yes, you can change your primary domain name by contacting our support team. If you wish to add additional domains to your website, forward domains or create a subdomain, DO NOT change your main domain. An example of wanting a primary domain change, is if your moving from YourSite.org to YourSite.com.

Is your web hosting eco friendly?

Our UK Web Hosting Server & our main website server are certified eco-friendly by The Green Web Foundation. Additionally, our website is carbon neutral through a partnership with Tree Nation.

Domain Privacy Plus

What is Domain Privacy Plus? Domain Privacy plus is an additional service provided on domain name registrations to stop you from receiving the dreaded cold calling web design emails every time you register a domain How does it work? Traditional Domain Privacy only protects your personal data from being seen by others. However, emails sent […]

How often do you take backups?

The frequency of backups vary based on the location/server selected during the ordering process. Currently we offer the following backup facilities: UK cPanel Hosting – Full Daily Backups stored for 7 days. – 6 Hourly database backups stored for 1 day. EU DirectAdmin Hosting Backup facilities for this location are currently under review. We anticipate […]

Can I host adult content?

Our adult content policies vary based on the restrictions imposed by ur upstream providers. They are usually one of the following: No Adult Content Dedicated IP Required Prior Permission Required Please contact our sales team if you would like to host adult content to confirm if the hosting location you chose supports it’s or has […]